National Grid: Beware of Scam
A scam indicating that the federal government will pay for utility bills in exchange for personal information has come to New England and National Grid is urging customers to remain vigilant.
National Grid is asking customers to be alert for a utility scam.
The scam states that utility bills will be paid by the federal government or President Obama after sending a social security number and bank routing information.
The scam has had an impact on utility customers in Florida, New Jersey, North Carolina and other parts of the country along with New England, and should not be confused with legitimate low-income utility assistance programs.
According to accounts from utility companies nationwide, the scammers may contact you through phone calls, online methods and even at your door.
If someone shows up at your door, ask to see the National Grid ID badges of anyone who acts suspiciously while claiming to represent the utility company.
National Grid customers in New England can call 1-800-322-3223 if they believe they are victims of the scam.